Get your specialty prescription drugs filled with best-in-class specialty pharmacy services including comprehensive programs to optimize patient treatment outcomes and your cost savings. The majority of specialty medications will now require prior authorization.

• Call or fax {{'COMPANY_NAME_SHORT'|translate}} Customer Service for prior authorization before submitting your prescription:
  • Phone: 1-800-424-7897
  • Fax: 1-800-424-7913
  • Customer Service M-F 8a.m. – 7p.m. EST. On-Call Pharmacists 24/7 for Urgent Requests.
• ICORE Specialty Pharmacy*
  • Phone: 1-866-554-2673
  • Fax: 1-866-364-2673

Through this site you can:

• Locate participating pharmacies
• Find out what prescription drugs are covered under your plan
• Locate drugs that are on the formulary

If you are unable to find what you’re looking for on this site, use the contact information listed to speak with a {{'COMPANY_NAME_SHORT'|translate}} Customer Service representative.

{{'COMPANY_NAME_SHORT'|translate}}’ language line is available for non-English speaking callers. Five of the most common languages are: Spanish, Arabic, Vietnamese, Korean and Chinese dialects. A complete list is available upon request.

{{'COMPANY_NAME_SHORT'|translate}}’s language line is available for non-English speaking callers. Five of the most common languages are: Spanish, Arabic, Vietnamese, Korean and Chinese dialects. A complete list is available upon request.

• Call {{'COMPANY_NAME_SHORT'|translate}} Customer Service at the number located on the back of your ID card
• Call toll free 1-800-424-7897 (24/7) on or after 01/01/2014